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Frequently Asked Questions

How long will it take for my dress to arrive?

Congratulations, you've ordered a Pyne & Smith dress! Our dresses are sustainably made, here in California with 100% flax European linen. Please allow one to two weeks for your dress to be cut, sewn and shipped.

Sometimes dresses are in stock and will ship out within 2-3 days.

Worried about sizing?

Please visit the size guide page! http://www.pyneandsmith.com/sizing/

My dresses are made to be a comfortable, relaxed fit. However, every body is unique! I highly recommend getting a measuring tape, measuring your bust (Bust size is not bra size, measure around the fullest part of the bust) waist and hips. My model is wearing a size Small. She is 5’8”. Measurements: Bust 35”, waist 27.5”, hips 34”, shoulder width 16”.

Please don't hesitate to e-mail me with any questions regarding sizing: 

joanna@pyneandsmith.com

What's so special about linen?

Real, 100% Linen fabric (which is all we use for our dresses) is made entirely from the flax plant, it's incredibly strong and durable (it's 30% stronger than cotton). Typically, cotton will last for 3-5 years before showing signs of wear - linen will last for 10 times than before showing signs of wear - so 30-50 years! It actually improves with age. In addition, Linen is hypo-allergenic and highly breathable, making it a wonderful fabric for sensitive skin, for hot weather yet it also insulates in the cold weather. Linen is also environmentally friendly to produce and requires less water and chemicals to grow and cultivate.

How do I wash my dress?

Easily!

Linen: Machine wash in warm water, tumble dry on a low or medium setting (or hang dry.) For a crease free look, press with a hot, steamy iron. However,  crease ironing will weaken the fold in the fabric and should be avoided on a regular basis.

Wool: Machine wash COLD water with Woolite, lay flat to dry, or Dry clean. Wool only needs to be cleaned every 12 wears or so...it's a naturally self cleaning fabric.

Gift cards?

Yes! Please visit our shop to purchase the perfect gift - a gift card so that the recipient can choose their very own dress! https://www.pyneandsmith.com/imported-products/gift-card