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Questions

Congratulations, you've ordered a Pyne & Smith dress! Our dresses are ethically made, here in California with fine,100% flax European linen. 

Sizing

Pyne & Smith dresses are made to be a comfortable, relaxed fit, and we proudly offer inclusive sizing, ranging from XS - XXL. For more info, please visit the size guide page

I recommend getting a measuring tape, measuring your bust, waist and hip size (Bust size is not bra size, but measuring around the fullest part of the bust). Please don't hesitate to e-mail me with any questions regarding sizing: joanna@pyneandsmith.com

What is Linen?

Linen is made from the Flax plant. Flax plants are harvested and prepared for weaving by going through a laborious, time consuming process of drying, threshing and retting.  When the finished material is ready to be spun into yarn, it resembles bunches of long, blond hair. Hence the term “flaxen” for light haired folk.

The flax material is then spun into thread and dyed to the colors that we specify in our custom fabric designs and woven into the finished 100% linen that we use for our dresses.

An environmentally friendly product,  every part of the Linen flax plant is used to make linen fabric, so there is no waste, and it requires less water and chemicals to grow and cultivate, additionally the flax plant enriches the soil it is grown in.

100% flax Linen fabric (which is all we use for our dresses) is incredibly strong and durable (it's 30% stronger than cotton). Linen will last for 10 times that of cotton before showing signs of wear. It actually improves with age, so each wash makes your linen softer.

Why wear a Linen dress?

Linen is wonderfully cooling in the heat, but it is equally as versatile for cool weather, and will keep you warm in the winter. In addition, Linen is hypo-allergenic and highly breathable, making it a wonderful fabric for sensitive skin.  

We live in a fast paced world, but I believe the comfort, simplicity and purity of my dresses will inspire you to slow down a little, take time to create memories and feel perfectly comfortable doing so. 

Shipping

All dresses ordered within the US will be shipped via USPS priority mail, which has a tracking number and typically takes 2-3 days. 

For international orders, your order is sent via regular mail, and shipping usually takes 2-3 weeks, but can be longer depending on the mail service.

INTERNATIONAL ORDERS: Please note, customs fees and holds charged by your country are unfortunate - but not our responsibility. They are charged on all imported products going to any country other than the USA.

How do I wash my dress?

Our linen is all pre-washed linen, so there will not be any shrinkage. However, Linen does 'tighten up' after washing, but as you wear it, it will relax with your body heat.

Linen: Machine wash in warm water, tumble dry on a low or medium setting (or hang dry.) 

We recommend embracing the beautiful, crumply look that makes linen so unique! But for a crease free look, press with a hot, steamy iron. However, crease ironing will weaken the fold in the fabric and should be avoided on a regular basis.

Easy Returns & Exchanges

All unworn, unwashed, dresses can be returned for exchange or refund within 14 days of receiving your order. Please email me to request a return.

Gift cards?

Please visit our shop to purchase the perfect gift - a gift card so that the recipient can choose their very own dress!